Privacy Policy

Effective Date: October 2, 2026

PennCoat Inc. (“PennCoat,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, communicating with us, or using our services.

This Privacy Policy explains what information we collect, how we use it, how we may share it, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Business or company name
• Email address
• Telephone or mobile telephone number
• Mailing or business address
• Information submitted through contact, project, contractor, or service-request forms
• Information about flooring, painting, installation, contracting, or project-related services you request
• Communications and correspondence you have with PennCoat
• Any other information you voluntarily provide through our website or in connection with our business

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information.

2. How We Use Personal Information

PennCoat may use the information we collect to:

• Respond to inquiries and requests
• Communicate with customers, contractors, flooring installers, and other business contacts
• Coordinate flooring and painting projects
• Communicate regarding project opportunities, scheduling, job updates, and related business matters
• Provide, manage, and improve our services
• Maintain business and communication records
• Process requests submitted through our website
• Protect the security and integrity of our website and business
• Comply with applicable laws and legal obligations
• Send communications that you have requested or consented to receive

3. SMS/Text Message Communications

If you voluntarily provide your mobile telephone number through a PennCoat website form and affirmatively opt in to receive SMS messages, PennCoat may use your mobile number to send text messages related to our business communications.

These messages may include:

• Flooring installation opportunities
• Project coordination
• Project scheduling
• Job-related updates
• Requests for information
• Other communications related to your business relationship or interactions with PennCoat

Message frequency may vary. Message and data rates may apply.

You may opt out of PennCoat SMS communications at any time by replying STOP to a PennCoat text message. For assistance, reply HELP.

SMS consent is not a condition of purchasing goods or services from PennCoat.

4. SMS Consent and Mobile Information

PennCoat treats mobile telephone numbers and SMS consent information as confidential business information.

No mobile opt-in or text message consent will be shared with third parties or affiliates for their own marketing or promotional purposes.

PennCoat will not sell mobile telephone numbers or SMS consent information to third parties.

PennCoat may use third-party service providers to provide communication, website, hosting, technology, or SMS delivery services on our behalf. Such providers may process information only as reasonably necessary to provide services to PennCoat and subject to applicable contractual or legal requirements.

5. How We Share Information

PennCoat may share personal information when reasonably necessary to operate our business, including with:

• Service providers and vendors that perform services on our behalf
• Website hosting and technology providers
• Communication and SMS service providers
• Professional advisers
• Government authorities or law enforcement when required by law
• Other parties when necessary to protect PennCoat’s rights, property, safety, or the security of our users

We do not sell personal information for monetary consideration.

We do not share SMS opt-in information or mobile telephone numbers with third parties or affiliates for their own marketing purposes.

6. Cookies and Website Technologies

Our website may use cookies, analytics tools, and similar technologies to help us operate, secure, maintain, and improve the website.

These technologies may collect information such as browser type, device information, IP address, pages visited, and general website activity.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Data Retention

PennCoat may retain personal information for as long as reasonably necessary to provide services, maintain business records, communicate with customers and contractors, document consent, comply with legal obligations, resolve disputes, and enforce our agreements.

SMS consent records may be retained to document when and how consent was obtained and to maintain records of opt-out requests.

8. Data Security

PennCoat takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Your Choices

Depending on applicable law, you may have rights regarding personal information that PennCoat maintains about you.

You may contact PennCoat to:

• Request information about personal information we maintain about you
• Request correction of inaccurate information
• Request deletion where applicable
• Ask questions about our privacy practices
• Withdraw consent for certain communications

For SMS communications, you may opt out at any time by replying STOP to the applicable PennCoat text message.

10. Children’s Privacy

Our website and services are intended for adults and businesses. PennCoat does not knowingly collect personal information from children under the age of 13.

11. Third-Party Websites

Our website may contain links to third-party websites or services. PennCoat is not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

12. Changes to This Privacy Policy

PennCoat may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

When we make changes, we will update the Effective Date shown at the top of this Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or SMS communications, please contact PennCoat Inc. through the contact information provided on our website.

• PennCoat Inc.
  1921 McFarland Drive, Suite A
  Landisville, PA 17538
  United States
  Phone: 1-657-243-5142